Sales Reluctance

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If it were easy to earn a great living in the world of selling, everybody would be doing it. But selling isn't for sissies. To the contrary, it's for those determined men and women who muster the determination and the courage to overcome the greatest single roadblock on the road to success in selling. What is that roadblock? It's simply the reluctance to get out from behind the desk and make sales calls!

Why are we sometimes reluctant to make calls? Several reasons. In no particular order, they are as follows: 

  1. Fear of Rejection: "If the customer says no, it will be awful. It's much safer to sit here and hope that the customer calls me."

  2. Disorganization: "The dog ate my sales materials!"

  3. Perfectionism: "Unless my presentation is perfect, I can't make a sales call . . . and it's not quite perfect yet; maybe I'll get to make a sales call next week! In the meantime, I'll keep sharpening these pencils."

  4. Inexperience: "I can't make a sales call because I don't know what I'm doing, but I'll never know what I'm doing until I make a call. It's just not fair!"

  5. Misaligned Priorities: "Even though I make my living by selling, I've got other, more important things to do (like keeping these darned pencils sharpened)."

If you're reading this page, it's likely that you depend upon some aspect of selling to feed your family and to pay for that annual vacation to the beach (After all, there are five billion pages and the web, and somehow, you ended up on this this one. So either you're very interested in selling or your search engine sprang a leak.). 

And if you're not making enough calls to meet your sales goals, it's probably time to face the paralysis of Sales Reluctance head on. Thankfully, Sales Reluctance is a fairly straightforward problem to solve by using a technique psychologists call "desensitization." 

Desensitization is a six-syllable word that simply means the only way to become desensitized to the fear of something is by doing it. Thus, the only way to overcome the reluctance to make sales calls is to make sales calls. If this sounds suspiciously like Catch 22, it's not; it is, instead, called "doing what you know you should be doing, even if you don't feel like doing it" (and that, of course, is simply another way of describing what it means to be a responsible adult who was not born with a trust fund or a winning lottery ticket). 

Unfortunately, there's no other way to desensitize oneself to the experience of selling other than by selling. Reading books won't do the trick, nor will talking about selling. Even high-energy sales meeting won't fix the fear; neither will helpful web pages like this one . . . sorry). And so . . .


The QuoteDoctor Prescription for Reluctance to Make Sales Calls

If you sincerely want to overcome sales reluctance, try this simple prescription: 1. Get on the phone and fill your appointment calendar to the brim with as many sales calls as you can fit into the day. 2. Show up (on time!) 3. Make your pitch (briefly), listen to the customer (carefully) 4. Ask for the order (politely, firmly, and often) 5. And then go to the next appointment (without giving a single thought to any rejection or negativity you may have encountered along the way). 6. Do this for the next 30 days. The QuoteDoctor predicts that you'll soon feel better, and so will your bank account.