Winning Professionals Follow Through on Their Commitments to Customers

"The average American company will lose 10 to 30 percent of its customers this year—mostly due to poor service."
Paul R. Timm

"It is easy to dodge our responsibilities, but we cannot dodge the consequences of dodging our responsibilities."
Sir Josiah Stamp

"Well done is better than well said."
Ben Franklin

"Action is eloquence."
Shakespeare

"Caring is a powerful business advantage."
Scott Johnson

Promptness Pays

"I will act now. I will act now. I will act now. Henceforth, I will repeat these words each hour, each day, everyday, until the words become as much a habit as my breathing, and the action which follows becomes as instinctive as the blinking of my eyelids."
Og Mandino

"I owe all my success in life to having been always a quarter of an hour before my time."
Lord Nelson

"Don’t duck the most difficult problems. That just insures that the hardest part will be left when you’re most tired. Get the big one done, and it’s all downhill from then on."
Norman Vincent Peale

"When in doubt, do it."
Oliver Wendell Holmes

And Finally

"In idleness there is perpetual despair."
Thomas Carlyle

"In any moment of decision, the best thing you can do is the right thing; the next best thing is the wrong thing; the worst thing you can do is nothing."
Theodore Roosevelt

"I believe life is constantly testing us for our level of commitment, and life's greatest rewards are reserved for those who demonstrate a never-ending commitment to act until they achieve. This level of resolve can move mountains, but it must be constant and consistent. As simplistic as this may sound, it is still the common denominator separating those who live their dreams from those who live in regret."
Anthony Robbins

This page was compiled by Criswell Freeman, Psy.D.