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Would you like to become a better communicator? Here are
ten simple rules that can help you do so:
- Think first, speak second: If you blurt out the
first thing that comes into your head, you may say things that are better
left unsaid.
- Learn to be a good listener: If you want to be
listened to, then you, too, must be a careful listener.
- Watch: don't become so wrapped up in what you're
trying to say that you forget to watch to other person's reaction to what
you say.
- Understand body language: make certain that
your body language is congruent with the message you want to
communicate.
- Use words that are appropriate, understandable, and
precise: Vagueness may be useful in international diplomacy, but not
helpful in everyday communications between human beings.
- Tell the truth, the whole truth, and nothing but the
truth, but be tactful: Honesty is the best policy, but remember: cruel,
tactless words are easy to speak and impossible to retrieve.
- Be yourself: Communicate in the way that's
comfortable for you; if you're funny, be funny; if you're serious be
serious. Don't pretend to be someone you're not. Be a first class you rather
than a second class imitation of someone you wish were you.
- Eschew Obfuscation: In other words, keep it simple.
- Be a trustworthy communicator: Don't hedge the
truth, don't omit important facts, and don't make promises that you can't
keep. People always find out, and they don't forget.
- Be brief: longwinded monologues, although satisfying
to the speaker, are often torture for the audience.
By Cris Freeman, Psy.D
For
helpful quotations about communications, click here.

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